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A Decade of Change - How the World's Problems Become Business Problems...

The first decade of the 21st century was one of tumultuous change, and the Gallup Management Journal was there to cover the effects of change on businesses, organizations, and leaders worldwide. The Gallup’s editors have compiled careful selections from the Journal’s first 10 years in their new offering, Decade of Change: Managing in Times of Uncertainty (Gallup Press, 2011). Read our interview with editorial director Geoffrey Brewer to learn how those events and the changes they wrought are relevant to your daily business.

A 2012 Prediction that Will Come True

What will 2012 bring? Hopefully, world peace and economic recovery. Whether that prediction comes true remains to be seen. What seems certain, however, is that lots of people will be reading and talking about David Weinberger’s newest book. Too Big to Know: Rethinking Knowledge Now That the Facts Aren’t the Facts, Experts Are Everywhere, and the Smartest Person in the Room Is the Room was released January 3 by publisher Basic Books. Read our thought-provoking interview with Weinberger.

Games Make Communications Serious Fun

One of Meister and Willyerd predictions is that games and simulations will become key delivery modes in corporate communications. Find out here how to get started.

The 2020 Workplace: Predictions for the Next Decade

Workplace 2020 author Jeanne Meister shares tips on how Organizations can prepare for the workplace of the future.

Joining Forces: Building a Great Virtual Consulting Relationship

Beth Bogan, manager of commercial learning and development for GE Healthcare Information Technology, Todd Hudson, principal of the Maverick Institute, MariAn Klein, Clarity consultant, and Rick Vossman, Clarity consultant, discuss best practices in cultivating successful virtual consulting relationships.

Guess What? We’re All Virtual

You’re thinking of doing some strategic insourcing for your next high-stakes learning and development project, but you’re not sure about virtual: Can you manage what you can’t see? Well, guess what—we’re all virtual now. Meet Karen Sobel Lojeski, author of Leading the Virtual Workforce: How Great Leaders Transform Organizations in the 21 Century. In our exclusive interview, read Lojeski’s thoughts on the virtual distance that exists between all knowledge workers, and how to bridge it with techno-dexterity and authenticity.

Recognizing the signs it's time to bring in a contractor

If you’re spending all of your time managing projects and juggling deadlines while your strategic focus slips, it might be time to consider bringing in some outside help. Outsourcing technical communications tasks has been on the upswing for a reason: because it works. Learn the common reasons to outsource, as well as questions to answer to ensure a solid business case.

How Clients Can Improve Their Outsourcing Practices

Based on his experience as a client, Joe Windham, Principal Curriculum Developer at Citrix, offers these suggestions for improving outsourcing practices.

Is There Work-Life Balance?

Is the quest for work life balance an impossible, unattainable goal, a challenge or an elusive state? Senior Technical Writing Consultant, Rick V. shares his experience in the quest for work-life balance.

Outsourcing vs Insourcing

Clarity Consultants sat down with one of their senior consultants the other day to discuss outsourcing over coffee, both past and present, as well as emerging trends for the future. Here, in edited form, is that discussion.

How Managers Identify and Develop Employee Expertise

In a world where technologies, business strategies and products seem to change on a daily basis, the need to constantly develop new areas of expertise is no longer a luxury but a requirement for survival. In this article, you'll learn how to identify and develop employee expertise.

How Clarity Partners with Clients

In circumstances where an internal communications department is unable to meet new writing project requirements, one cost-effective strategy is to use outsourced writing contractors. In this article, you'll learn how Clarity Technical Communications partners with clients to fulfill complex communication project requirements.

How to Keep the Peace with SMEs

Subject matter experts, or SMEs, can make or break your project. How do you cultivate positive relationships with your SMEs that will produce successful projects? In this article you'll learn the top 10 things to do in managing SME relationships.

How to Budget or Schedule Projects with Unclear Priorities

In a perfect world we would have all of the information we need to scope and plan each project we work on. More often, we are asked to sign on to projects that are not clearly defined, but need to be completed nonetheless. In this article you'll learn how to handle projects that do not have clear budgets or deadlines.

How to Prevent/Minimize Scope Creep

Scope creep occurs when the parameters of a project unexpectedly expand. This article defines ways in which scope creep can be effectively managed.

Differences Between a Vendor and a Partner

Successful partnerships allow you to remain agile and grow more quickly without having to take the time and expense to grow new competencies in-house. Discover how to turn vendors into successful partnerships in this article.

Effective Communication with Subject Matter Experts

The subject matter expert is an important contributor to any writing project. In order for your project to be a success, you need to get the information you need, when you need it. To do that it is essential that you communicate effectively with your SMEs. In this article you'll learn communication techniques to use with SMEs.

How to Successfully Manage Your Consulting Firm

In order to reap the full benefits of a consulting firm, you will need to effectively manage them over the course of your project, from initial selection through post-project debriefing. In this article you'll learn how to leverage a consulting firm's strengths and build a strategic, long-term partnership.

Tips for Selecting a Consulting Firm

Consulting Firms are typically evaluated based on experience, process, differentiating competencies, and references. Learn other tips for selecting the right writing consulting firm in this article.

Benefits of Training Writing Contractors

The use of contractors is taking an ever more important role in organizations. In this article we explore how much time and money you should invest in training a contractor.

Pros and Cons to Using Writing Contractors

Reasons to consider writing contractors, including why writing contractors are used to complete communications projects and the associated benefits are presented in this article.

Tips for Hiring Writing Contractors

In today's competitive job market, it is crucial for employers to be just as prepared as candidates in the hiring process. This article provides helpful tips hiring managers can use to select the best and brightest writing contractors for their company.

Why Use a Contractor for Business Documentation?

People have ideas, but may have a difficult time putting them on paper. This article describes reasons Documentation Specialists are used.

Checklist to Onboard Contractors

How do you ensure the success of your writing project and the maximum performance from a writing contractor? Use this checklist when onboarding contractors as a useful tool in planning writing projects. This list provides essential topics for discussion such as general project topics, questions specific to documentation, and questions regarding scheduling and reviews.

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